Today’s guest post is by Marc C. Whitt, AMPassador.
None of us seek it. None of us beg for it. But as sure as the sun will rise tomorrow, conflict can and will occur to some degree whenever people express their differing viewpoints and opinions about a particular matter.
The next time conflict arises, be prepared. I assure you that excellent conflict resolution will lead toward a better understanding of the organization, improved self-awareness and greater organizational cohesion. And from there, you’ll make beautiful music—together!